If you are experiencing issues with your email program, you might need to disable spam protection or the Anti-Spam toolbar as part of your troubleshooting strategy.
When you disable Anti-Spam, no email is filtered. When you disable the Anti-Spam toolbar, email is filtered before it reaches your email program, but you are not fully protected from email sent via other routes, such as through your browser.
![]() | Remember to turn on Anti-Spam and the Anti-Spam toolbar when you finish troubleshooting. You are not fully protected against spam and phishing attacks when these features are turned off. |
• | Turn off spam protection You can disable spam protection if you need to stop filtering email. You might do this when troubleshooting an issue. |
• | Remove the Anti-Spam toolbar If you are using Outlook, Outlook Express, Windows Mail, or Thunderbird, you can remove the Anti-Spam toolbar if you need to stop filtering your email. You might do this when troubleshooting an issue. |